Comprehensive Complaint Redressal System (CCRS) Citizen mobile app is an enterprise solution that provides the ability of reaching out to the right authorities of AMC (Ahmedabad Municipal Corporation) for municipal related complaint resolutions and thereby benefit with quick turnaround time for complaint resolution and real-time complaint status check. This app enhances the user-delight and facilitates with benefits of mobile computing capabilities. This app shall provide benefits to the citizen with the facilities like register complaints and check their redressal status. This app shall have features: