mZUS

mZUS is mobile access to information and applications for selected benefits from ZUS.

The mZUS mobile app allows you to view selected information available in your [insured person] or [beneficiary] account on the Electronic Services Platform (PUE)/eZUS. With the app:
→ you will apply for benefits from the Active Parent program, i.e.:
a) active parents at work – the benefit is due if you and the person with whom you are raising a child aged 12 to 35 months are professionally active and the child does not attend a nursery or preschool,
b) active in a nursery – the benefit is due if the child attends a nursery or children's club or is under the care of a daycare provider,
c) active at home – the benefit is due for a child aged 12 to 35 months,
→ you will inform about new circumstances regarding the Active Parent program benefit,
→ you will submit an application for the Good Start 300+ benefit and the 800+ parental benefit,
→ you will appeal against the decision regarding the Good Start 300+ benefit, the 800+ parental benefit, or the Active Parent program benefit to the President of the Social Insurance Institution (ZUS),
→ you will withdraw your application for the Good Start 300+ benefit and 800+ child benefit,
→ Send an attachment to your selected benefit application for family benefits,
→ Check the status of submitted applications,
→ Create a certificate with your insurance or benefit details,
→ Read messages for the mZUS application and notifications, i.e., messages that have appeared in your PUE/eZUS account, as well as correspondence from the ZUS Customer Contact Center,
→ Act on behalf of the person who granted you authorization for PUE/eZUS,
→ Make an authenticated phone call to the ZUS hotline (ZUS Customer Contact Center),
→ Book an e-visit (online visit) and an in-person visit to any ZUS office,
→ Use the pension calculator to calculate your projected pension according to the new rules (if you have not yet been granted a pension from ZUS),
→ View information about your medical certificates (e-ZLA),
→ view data on insurance and contributions, benefits, and pensions and disability benefits.

Before installing the app
Make sure you have a PUE/eZUS account and that it is active. Information on how to create a PUE/eZUS account can be found at www.zus.pl.

App Activation
Install mZUS on your chosen device and connect the app to your PUE/eZUS account.

1. Log in to PUE/eZUS: https://www.zus.pl/ezus/logowanie.
2. In the [Settings] side menu, select [Mobile devices].
3. Click [New device].
4. A QR code (scannable) and a string of characters (manually entered) containing the device's activation code will appear on the screen.
5. Launch the app on your mobile device.
6. Read the terms and conditions for using the mobile app. 7. Scan the QR code generated in PUE/eZUS or enter the code manually.
Important! Before scanning the QR code, allow the mobile app to access your camera.
8. Enter the verification code you received via your phone number or email address, using the method you used to regain access to PUE/eZUS.
9. Set a four-digit PIN and start using the app.

Accessibility Declaration:
https://www.zus.pl/dostepnosc/deklaracja-dostepnosci-aplikacja-mzus-android