MyFastweb

The official app of Fastweb for residential customers and VAT.

MyFastweb is the free application dedicated to residential and VAT customers, which allows you to manage your Fastweb subscription and your Internet Box.
To access the app, simply enter your MyFastweb username and password and activate secure access with biometric recognition.
With MyFastweb it is possible:
- follow the line activation phases
- manage the configuration of your Internet Box
- install the Booster and configure built-in Alexa
- control consumption and extra expenses
- consult your Fastweb account, check the status of payments and proceed with the settlement
- top up Fastweb SIMs
- contact Customer Care, or find answers to the most frequently asked questions
- check the progress of your requests
- consult current promotions and find the nearest store.
MyFastweb allows you to consult your consumption and remaining mobile SIM credit directly from your Wear OS smartwatch. Press and hold the dial and add a tile and complication to the screen to monitor your consumption in real time