Medical Partners HMO

Introductions Medical Partners HMO

The Medical Partners HMO mobile application was developed to give enrollees direct, convenient access to essential healthcare tools and information from anywhere in Nigeria. Through the app, users can manage their health plans, communicate with healthcare professionals, and stay informed about their medical history — all in one secure digital space.

1. Access to Health History
Enrollees can view their complete health history and that of their registered dependants. This feature provides a centralized medical record that helps both patients and healthcare providers make informed decisions about ongoing care.

2. Appointment Booking
The app allows users to book appointments with partner hospitals and healthcare providers with ease. This eliminates long waiting times and improves coordination between enrollees and their chosen medical facilities.

3. Chat with a Doctor Online
Enrollees can consult with licensed medical professionals via secure in-app chat. This feature promotes timely medical advice, quick follow-ups, and convenient consultations, especially for non-emergency cases.

4. Report a Complaint
Members can lodge complaints or feedback directly through the app, ensuring that issues are promptly addressed. This strengthens transparency and reinforces the organization’s commitment to customer satisfaction.

5. Check Provider Addresses
The app offers a detailed directory of all partner hospitals and healthcare centers across Nigeria. Users can easily locate nearby providers and get contact details, maps, and directions within seconds.

6. Check Plans and Benefits
Subscribers can view the details of their active health plans, including covered benefits, exclusions, and entitlements. This helps users understand and maximize their healthcare coverage.

7. Subscriber Data Form
The mobile app allows new and existing members to complete and update their subscriber data forms digitally. This digital process reduces paperwork, saves time, and ensures that all records remain accurate and up to date.

Together, these features demonstrate Medical Partners HMO’s commitment to innovation and accessibility, ensuring that enrollees can take charge of their healthcare with confidence and convenience.