Truk Mitra – Workshop

A smart platform linking mechanics to nearby breakdowns

Mechanic App is a one-stop solution that connects breakdown vehicle owners with nearby mechanics in real time. The platform ensures mechanics get more work opportunities, fair pay, and recognition while customers enjoy fast, reliable, and transparent repair services.
• Breakdown Ticket Generation
Mechanics receive instant ticket notifications whenever a nearby breakdown is reported.
• Vehicle Investigation
Mechanics can upload essential details of vehicles (Vehicle front image , odometer and chassis number) and prepare a full investigation report before moving ahead.
• Estimate Creation
Mechanics prepare a detailed cost estimate including:
o Labor charges
o Deputation fees
o Additional service charges
• Estimate Sharing & Customer Decision
The estimate is sent to the customer for approval. Customers can:
o Accept → Mechanic is notified and work begins.
o Reject → The mechanic can revise and resend the estimate.
• Repair Workflow Support
o Record dismantling details
o Add delay reasons if work takes longer than expected
o Update repair progress step by step
• Final Checks & Billing
After repair completion, the mechanic performs a final inspection and generates the bill.
• Invoice & Sharing
o Final invoice is auto-generated in PDF format
o Easily share invoices directly via WhatsApp or email for customer convenience
• Timeline Tracking
Mechanic can track the entire process — from ticket generation to billing — in a simple step-by-step timeline.
After job completion, customers can provide ratings and feedback, helping mechanics build reputation and earn recognition for quality service.